Frequently Asked Questions

How to order?  Where can I order from?
Can I write a check or send a money order?
What credit cards do you accept?
What are the shipping costs?
How long does it take to ship to me?
Can I get it sent overnight?
Where can I get this product?
Can I fax my order in?
Can I order international?
What countries do you ship to?
Is there volume pricing?
Do I add sales tax?
What about special orders?
Are your servers secure for credit card transactions?
Can I get a gift certificate?
HOW TO ORDER? WHERE CAN I ORDER FROM?
For your convenience, we have created several ways for you to order the Catbird. If you wish to order Catbird, you can:

Call Toll-Free in the USA & Canada
1-877-857-1153
International Orders
904-471-0674
Fax us your order
Use attached form
904-471-0674
Order direct from this WebSite
Online Order Form

CAN I WRITE A CHECK? CAN I SEND A MONEY ORDER?
Yes. In our drive to make your ordering experience as easy as possible, we accept checks and money orders. You should send your check or money order to the following address:

Guardian Golf
8130 A1A South
St. Augustine, FL 32080

Please allow time for the check to clear.

WHAT CREDIT CARDS DO YOU ACCEPT?
We accept the following credit cards:

  •   Visa
  •   MasterCard
  •   American Express
  •   Discover

If you would like to make a SECURE, online purchase, please proceed to our Online Order Form

WHAT ARE THE SHIPPING COSTS?
Shipping and handling is $5.95 within the continental United States for each Catbird that is ordered.

HOW LONG DOES IT TAKE TO SHIP TO ME?
The shipping time is approximately seven business days.

CAN I GET IT SENT OVERNIGHT?
Yes, except on Saturdays and Sundays. Please add an additional S&H charge of $15.00.

WHERE CAN I GET THIS PRODUCT? ONLINE, SPORTS STORES, PRO SHOP STORES?
For fastest service, online ordering is your best option. The Catbird will be available at proshops and sporting goods stores in the very near future.

CAN I FAX MY ORDER IN?
Yes, we do allow customers to order with a fax. All you have to do is go to our
Fax Form Page, print the form, fill in all of the pertinent data, and then fax the completed form to (770) 473-7560. This is one of the fastest ways to get your ordered processed.

CAN I ORDER INTERNATIONAL
Of course. We accept international orders through any of the following methods:

Call in your order
770-473-8350
Fax us your order
Use attached form
770-491-9169
Order direct from this WebSite
Online Order Form

WHAT COUNTRIES DO YOU SHIP TO?
We ship to countries in Western Europe, the Pacific Rim, North and South America, the Middle East, and Africa.

IS THERE VOLUME PRICING?
Yes, for large orders there is volume pricing. Requests should be emailed using the attached form.

DO I ADD SALES TAX?
Georgia residents only, add 5% sales tax.

WHAT ABOUT SPECIAL ORDERS?
Contact our customer service department by e-mail using the attached form.

ARE YOUR SERVERS SECURE FOR CREDIT CARD TRANSACTIONS?
Yes, the servers are secure for credit card transactions.

CAN I GET A GIFT CERTIFICATE?
Yes, gift certificates are available. You should call the order line and they will help you through the process.